Abstract
Objective
This study examined the current technology use of clients in the western Special Supplemental
Nutrition Program for Women, Infants, and Children (WIC) region and the preferences
these current clients have for using new technologies to interact with WIC.
Methods
Cross-sectional convenience sample for online survey of WIC clients over 2 months
in 2011.
Results
A weighted sample of 8,144 participants showed that the majority of WIC clients have
access to the Internet using a computer or mobile phone. E-mail, texting, and Facebook
were technologies most often used for communication. Significant differences (P < .05) existed between age groups and Facebook use, education level and technology
use for education delivery, and education level and use of video chat.
Conclusions and Implications
Technologies should be considered for addressing WIC clients' needs, including use
of text messaging and smartphone apps for appointments, education, and other WIC services;
online scheduling and nutrition education; and a stronger Facebook presence for connecting
with WIC clients and breastfeeding support.
Key Words
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Article info
Footnotes
The authors have no conflict of interest to report with the sponsor of this supplement article or products discussed in this article.
Identification
Copyright
Published by Elsevier Inc.
